Privacy policy
Last updated: 22 September 2026. This notice explains how Vertygo handles personal information submitted through this website and during enquiries and client projects.
Who we are
Vertygo provides web design, development, hosting and related digital services. For privacy questions or requests, contact us at [email protected].
Information we collect
When you contact us or submit a project enquiry, we may collect your name, business name, email address, telephone number, project requirements, budget range and any other information you choose to provide. If you become a client, we may also keep information needed to prepare quotations, manage projects, provide support, invoice you and maintain business records.
Why we use your information
We use personal information to respond to enquiries, take steps you ask us to take before entering into a contract, deliver agreed services, communicate about projects, administer payments and records, maintain the security of our services, and meet legal or regulatory obligations.
Lawful bases
Depending on the purpose, our lawful basis will normally be taking steps at your request before a contract, performing a contract with you, complying with a legal obligation, or our legitimate interests in operating and securing the business and responding to genuine business enquiries. Where consent is legally required, we will ask for it separately.
Who we share information with
We may use trusted service providers where necessary to operate the business, such as website hosting, domain, email, backup, accounting or payment providers. We only share information that is reasonably necessary for the relevant service. We may also disclose information where required by law.
International transfers
Some technology providers may process information outside the UK. Where this applies, we will use providers and safeguards appropriate to UK data-protection requirements.
How long we keep information
We keep enquiry information only for as long as it remains reasonably useful for dealing with the enquiry and related business records. Client and transaction records may be kept for longer where needed to provide ongoing services, resolve disputes, maintain security or comply with tax, accounting and other legal obligations. We periodically review information that is no longer required.
Your rights
Depending on the circumstances, you may have rights to ask for access to your personal information, correction of inaccurate information, deletion, restriction of processing, data portability, or to object to certain processing. Where processing relies on consent, you can withdraw that consent.
Your right to object: where we rely on legitimate interests, you can object to our use of your personal information. We will consider your request in accordance with applicable data-protection law.
Complaints
Please contact us first if you have a concern. You also have the right to complain to the UK Information Commissioner's Office (ICO), the UK's data-protection regulator.
Cookies and website data
This website currently uses a necessary PHP session cookie for security and form functionality. We do not currently use advertising or optional analytics cookies. See our cookie notice for details.
Changes to this notice
We may update this notice when our services or data practices change. The latest version will be published on this page with a revised date.
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