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CUSTOM SYSTEMS

Custom client portals and business systems.

Client portals, dashboards and database-backed tools for businesses and organisations with repeatable admin work. Vertygo starts with the people and process so the system has a useful job from its first release.

WHAT IT INCLUDES

A useful system follows the real process.

Before building, decide where work starts, who acts on it and how you know it is complete. Clear ownership and linked records matter more than filling a dashboard with features.

Client and member portals

Give users access to the information and actions relevant to them. Define what each account may see, upload or approve before choosing the screens.

  • Account-specific access
  • Documents and project status
  • Support or approval workflows

Administration in one place

Use structured records for work currently scattered across spreadsheets and emails. Filters and status views should help the person carrying out the task.

  • Record management
  • Search and filters
  • Audit history

Connected business steps

Enquiries, quotes, approvals and invoices can form a connected workflow. I agree which actions are automatic and which need deliberate review.

  • Linked records
  • Status changes
  • Notifications

Information you can use

Define the question a report should answer before collecting more data. Exports and summaries can support everyday decisions without turning every metric into a target.

  • Operational summaries
  • Data exports
  • Relevant reporting
WHO IT IS FOR

Start with a repeated problem you can describe.

A custom system is worth considering when the same task creates delays, duplicated information or uncertainty. Vertygo’s own client portal provides a practical example of project files, quotes, invoices and support being connected.

Client portalsInternal dashboardsApproval processesRecord-based tools
HOW IT WORKS

Build the core workflow first.

Agree a useful first release, then use real feedback to decide which additions are worth the cost.

Discover

Walk through a real example from start to finish.

Prioritise

Agree essential functions, roles and data requirements.

Develop

Build and check each connected step in a controlled environment.

Review

Confirm the workflow works for its users before expanding it.

COMMON QUESTIONS

Useful things to know before starting.

How is this different from web development?

Web development can add a defined feature or integration. A custom systems project usually involves a wider process with several user roles, related records and actions across multiple steps.

Can staff and customers have different access?

Yes. Role-based access can be designed around the records and actions each user needs. The permissions need to be part of the agreed scope and tested with the workflow.

Can a portal connect to a public website?

Yes, where the architecture supports it. Decide which data should be shared, which should stay private and how accounts and permissions are managed.

How do I get a useful estimate?

Send a real example of the process, the people involved, the records used and the biggest problem. Include any existing systems that must connect. That gives me a clearer basis than a feature wish list alone.

RELEVANT WORK

A practical content-management example.

The BM Man & Van project includes a custom admin area for content and gallery management, alongside visitor and enquiry analytics.

View the case study →
NEXT STEP

Walk me through one real example.

Tell me where a job starts, which people handle it and where the current process becomes difficult.

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